Privacy policy

Who controls your information

Rowan Quay Editorial Ltd., 17 Thistlebank Street, Finnieston, Glasgow G3 8LU, United Kingdom, is the controller of personal information described in this policy. Privacy enquiries and rights requests may be sent to [email protected].

Information we collect

When you contact us, we collect the details you provide, which may include your name, email address, selected subject, message and any supporting information. Our hosting and security systems may process technical records such as an internet protocol address, browser type, requested page, referring address, date and time, error details and security events. Cookie and local-storage choices are processed when you interact with the consent controls.

Please avoid submitting sensitive personal information or information about another person unless it is necessary and lawful to do so. The site is editorial and is not intended to collect payment details, identity documents or health records.

Purposes and lawful bases

We use contact information to answer enquiries, assess corrections, administer privacy requests and protect the site. Under the UK General Data Protection Regulation and Data Protection Act 2018, our lawful bases may include consent, performance of a requested service, compliance with legal obligations and legitimate interests in operating, securing and improving an editorial website. Where optional cookies or comparable storage require consent, they are used according to the preference recorded through the banner.

Cookies and similar storage

Essential local storage records a visitor’s cookie choice so the banner can respect it. Optional analytics may help measure page use, and functional storage may remember optional presentation choices. Categories are explained in the cookie policy. You can reject non-essential categories or set preferences through the banner. Browser controls may also remove stored information, although doing so can cause the banner to appear again.

Processors and disclosures

Service providers may process information on our behalf for website hosting, email delivery, security, backups and technical support. They are permitted to use information only as required to provide contracted services or comply with law. We may disclose information where required by a court, regulator or lawful authority, or where reasonably necessary to establish, exercise or defend legal claims. We do not disclose contact details to whisky producers for their own marketing.

If a provider processes information outside the United Kingdom, we use an available legal safeguard, such as an adequacy regulation or approved contractual protections, where required.

Retention and security

General enquiries are normally retained only while they remain operationally useful, after which they are deleted or anonymised. Records connected with legal obligations, complaints, security incidents or disputes may be retained for longer where necessary. Technical logs are retained for a limited period appropriate to security and fault investigation. We use proportionate organisational and technical controls, but internet transmission cannot be guaranteed completely secure.

Your rights

People covered by UK data protection law may have rights to access, correct, erase or restrict personal information, object to processing, receive portable information in applicable circumstances and withdraw consent without affecting earlier lawful processing. Complaints may be made to the UK Information Commissioner’s Office. People in the European Economic Area may also contact their local supervisory authority.

California residents may have rights under the California Consumer Privacy Act, as amended, including rights to know, correct and delete covered personal information and to receive equal service when exercising rights. We do not exchange personal information for monetary payment. Whether a particular statutory right applies depends on the law’s scope and available exceptions.

Changes and contact

We may revise this policy when processing practices, services or legal requirements change. Material changes will be presented clearly on this page. To ask a question or exercise a privacy right, email [email protected] or write to the registered address above. We may request information reasonably necessary to confirm identity before completing a rights request.